Warning: This is a controversial post. 

Depiction of an Apple reviewer that rejects my app

My depiction of an Apple reviewer that rejects my app.

I’ll first note that we wouldn’t be where we are today without Apple, so yes, I am thankful for that; however, most developers agree that the App Store review process is severely broken and subjective. On one day, you can submit and be fine… the next, you could submit the same app to a different reviewer and be rejected.

Many people, including some of our readers out there, will frown upon the information that I’m about to share with you, which essentially shows you how to avoid some Apple app rejections when submitting apps for review. Others use tricks like these on a consistent basis (although probably not all the tricks, since some we’ve never even talked about until now). We’re not necessarily encouraging or condoning this behavior, but getting kicked in the nuts by Apple Reviewers consistently has led us to wanting to write about it. Some of this material could be classified as Black Hat information for avoiding iOS app rejections. Use it at your own risk.

This story might sound familiar… you spend days, weeks, and months developing an app and tweaking it so that it’s perfect in your eyes. There’s a huge sigh of relief when you click to upload it to Apple, but then the anxiety starts up again as you wait… and then wait some more… for Apple to review it. Depending on the season, this can take anywhere from 1-14 days. Wanting the app out as soon as possible to hit a current trend, you grow more and more anxious each day, until finally that email arrives with the subject line:

“Your app status is In Review”

Yes! It’s about time!

Sadly, more time passes, as once the app is in review, it doesn’t mean it’ll be approved shortly. More hours and sometimes days go by as you eagerly await the next email… and then it arrives:

“App Submission Feedback”

Ugh, feedback… that doesn’t sound like an approval, and it’s not. It’s a rejection. You feel defeated as you click over to the iTunes Connect Resolution Center to see what the reviewer said. Here are some of the rejections we’ve experienced (paraphrased of course) and some are more ridiculous than others:

  • We don’t like that feature (i.e. offerwalls)
  • Your app has too many ads
  • Your app doesn’t have enough ads (i.e. you use the advertising identifier but I haven’t seen any ads yet)
  • You advertise other people’s apps in list-form
  • You used our GameCenter logo in a small part of your app
  • I’ve seen an app like this before
  • Your app is too simple
  • You mention a giveaway, but I don’t see Terms & Conditions, and you need to say that Apple isn’t involved

…and more. Those are just a handful of rejections we’ve had.

The worst part of Apple’s review process is the inconsistency. You can resubmit the exact same app a week later, and it might get approved.

What sucks about that, though, is that you’re going to have to go through the entire review process again, so you’ll have to wait another 1-14 days, and approval is of course not guaranteed. It could be rejected all over again. It feels like you’re rolling the dice every time, and it’s terrible when you’re trying to publish the app before the holiday break.

Even if you get your app approved, Apple reviewers are known to randomly delete some of your keywords that they deem are inappropriate for your app, and worst of all, they won’t even tell you. Every time you release an app, you should compare your list of keywords to what you originally submitted. You’ll often find missing words. Worse still, many claim that Apple can blacklist your app for specific keywords… meaning the keyword is still there in your list, but your app will not show up at all if people search for that specific word.

That’s shady behavior, and sometimes it’s best to fight fire with fire.

Avoiding iOS App Rejections by Tricking Apple Reviewers

What the app reviewer doesn’t know can’t hurt you… so here’s the basic principle behind this “shady” strategy:

This principle can be applied to many areas of rejection. Let’s start with the most basic and easiest to apply.


Problem:

For some strange reason, you’re allowed to advertise other apps with pop-up ads, but once you advertise multiple apps (that are not yours) in a list format, Apple doesn’t like it (wtf?). The rejection will look like this:

2.25: Apps that display Apps other than your own for purchase or promotion in a manner similar to or confusing with the App Store will be rejected, unless designed for a specific approved need (e.g. health management, aviation, accessibility, etc.) or to provide significant added value for a targeted group of customers.

Your app displays apps, other than your own, for purchase or promotion, in a manner similar to the App Store, but it is not designed for a specific, approved need. This is not in compliance with the App Store Review Guidelines.

Solution:

When submitting an app to the App Store for review, only show your own apps in your “More Games” or “More Apps” section. You can do this in the ad network that manages it for you. For example, if you’re using Upsight (formerly known as PlayHaven), go into your More Apps widget and change the “Apps to Promote” section from “Advertiser Apps Only” or “Advertiser & Internal Apps” to “Internal Apps” only. Then pick 1 or a few of your apps to advertise.

upsight more games internal apps

Once your app is approved, you can change this back and start advertising other people’s apps again.

If you don’t have any of your own apps to advertise (i.e. this is your first app in the App Store), don’t show any apps, and make a note to the reviewer saying that it is empty because you don’t have any apps to show yet. Our readers have confirmed that this worked for them.


Problem:

You show “too many” ads. Of course like much of Apple’s app review process, this is completely subjective. One reviewer might be having a bad day and get annoyed with a pop-up ad and reject you for this. That same app could easily be approved by another reviewer.

Solution:

Turn off (most) of the ads temporarily. Most ad networks allow you

upsight interstitial ad pause

to pause your campaigns in one way or another. For example, with Upsight, you can find your Interstitial Pop-Up ad, click the arrow next to it, and choose “pause.” After the app is approved, you can go ahead and unpause it.

Note: Don’t hide all your ads, because then Apple will reject you for using the Advertising Identifier in your app without just cause. So show ads, but infrequently.

If the ad network doesn’t allow pausing of ads, there’s another workaround, and this is one that we’ve never talked about before…


Problem:

Apple doesn’t like [insert virtually any feature of your app here].

Solution:

Yes, we found a workaround for that (multiple actually), and this is where the controversial factor gets taken up a notch.

Utilizing our solution & code here can allow you to get many of your features, and even graphics, through Apple Review with a bit of trickery. But read and employ this strategy at your own risk. Without further ado, here’s the biggest trick of them all:

These tricks can work for ads, offerwalls, graphics… you name it.

So there you have it. Don’t let a broken system get you down. If need be, you can always take things into your own hands (at your own risk!).

(April 2016 Update)
If you want to understand where the market is today on the app review process, please sign up below to hear when our upcoming 2016 update is posted + upcoming DEALS. Don’t get rejected because you are using the outdated methods!

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